Shipping policy

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Shipping Policy

At Luminous Loom, we believe great skincare shouldn’t keep you waiting. That’s why we take shipping just as seriously as our formulations — with speed, care, and a bit of sparkle.

Where We Ship

We currently ship to all 50 U.S. states. Sorry, no international shipping — for now.

Processing Time

  • Processing: 1 business days (Monday–Friday)
  • Cut-off Time: Orders placed after 6:00 PM EST ship the next business day
  • Each package is carefully packed by hand — because details matter.

Shipping Options

USPS Ground Advantage

Estimated arrival in 3–7 business days

Rates calculated at checkout

USPS Priority Mail

Estimated arrival in 2–5 business days

Rates calculated at checkout

Handling Fee: $0

Tracking Your Order

Once your order ships, we’ll email you a tracking number. It’s like watching your glow-up get closer with every update.

Damaged or Missing Packages

Things happen. If your package arrives damaged or goes missing in transit, contact us within 5 days. We’ll sort it out quickly — no stress, no hassle.

Our Promise

Your satisfaction means everything. We’re here to ensure your experience is as smooth as your skin will be.

At Luminous Loom, we don’t just ship boxes — we deliver rituals, radiance, and the occasional smile. Thanks for letting us be part of your glow journey!

(P.S. We may not control the postal service, but we’re always just an email away if anything goes sideways.)

Contact Us