We’d love to hear from you. Whether you have questions about our products, need help with an order, or simply want to say hello, we’re here to assist you.
Email:
customerservice@luminousloom.us
Phone:
+1 267-982-0133
Business Address:
3960 N Fairhill Street,
Philadelphia, Pennsylvania 19140,
United States
Support Hours:
Monday to Sunday: 6:00 AM - 11:00 PM
Response Time:
We aim to respond to all inquiries within 1 business day.
Stay connected with us on Instagram:
@luminous_loom__
Enjoy free shipping on orders over $50 and complimentary 60 Day returns for a worry-free experience.
We stand behind every product. If it’s not a perfect fit for your skin, we’ll make it right—no questions asked.
Our promise: pure, natural skincare crafted with eco-friendly, responsibly sourced ingredients for you and the planet.